Shipping policy
Last updated: November 6, 2026
Where we ship from
StarLux lights ship from our supplier's warehouse in China.
Shipping costs
- United States and Israel: free shipping on every order.
- All other countries we ship to: $5.00 per order, or free when your order has 3 or more lights.
The exact shipping cost is shown at checkout before you pay.
Delivery times
These are estimates from the time you place your order, not guarantees:
- United States: usually 5–15 business days.
- Israel: usually 14–20 business days.
- Other countries: usually 10–30 business days.
When your order ships, we email you a tracking number when one is available.
Delays
If we can't ship your order within the time we told you, we'll email you, give you a new estimate, and let you choose between waiting and cancelling for a full refund.
Import duties and taxes
Our prices and shipping fees don't include import duties, import VAT or customs handling fees that your country may charge. If they apply, the carrier or customs collects them from you on delivery. If you're asked to pay a fee you didn't expect, contact us before paying.
Countries we don't ship to
We can't sell or ship to countries and regions under trade bans or sanctions that apply to us, including Belarus, Cuba, Iran, Iraq, Lebanon, North Korea, Russia, Syria, and the Crimea, Donetsk and Luhansk regions of Ukraine. If your country isn't available at checkout, we can't ship there.
Address and delivery problems
Please check your shipping address before you pay. If you notice a mistake, email us right away; we can change it until the order ships. For lost, damaged or wrong orders, see our Refund Policy.
Questions
Email thewiner123w@gmail.com.